Copyright Policy

Template notice. Register a DMCA designated agent with the US Copyright Office and insert the real agent details below before relying on safe-harbour protection.

Tripistic respects intellectual property rights and expects its customers to do the same. This policy explains how to report infringing material hosted on Tripistic — tour descriptions, images, itineraries, documents, public booking pages, and custom-domain sites — and how the process resolves.

Our position

Tripistic is a hosting platform. Operators author their own tour content, upload their own media, and publish their own booking pages. We do not pre-screen that content. When we receive a valid notice, we act on it.

Reporting copyright infringement (DMCA)

Send a written notice to our designated agent:

• Email: legal@tripistic.com with the subject "DMCA Notice"
• Postal address: available on request via the contact form

Required elements

Under 17 U.S.C. § 512(c)(3), your notice must include:

1. Identification of the copyrighted work you claim has been infringed. For multiple works at one site, a representative list.
2. Identification of the material claimed to be infringing, with information reasonably sufficient to locate it — the exact URL, workspace, page, or file name.
3. Your name, postal address, telephone number, and email address.
4. A statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law.
5. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner's behalf.
6. Your physical or electronic signature.

An incomplete notice may delay action. We may ask for the missing elements before proceeding.

Misrepresentation carries liability. Under § 512(f), knowingly making a material misrepresentation in a takedown notice or counter-notice can make you liable for damages, including costs and legal fees.

What we do on receipt

We forward the notice, including your contact details, to the customer who posted the material, so they can respond or file a counter-notice. If you need those details withheld, say so — but understand it may limit our ability to act.

Counter-notice

If your content was removed and you believe it was a mistake or a misidentification, you may send a counter-notice to legal@tripistic.com containing:

1. Your physical or electronic signature.
2. Identification of the removed material and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
4. Your name, postal address, and telephone number.
5. A statement consenting to the jurisdiction of the US federal district court for your address — or, if outside the United States, any district in which Tripistic may be found — and that you will accept service of process from the complainant or their agent.

On receipt of a valid counter-notice we forward it to the original complainant. Unless they notify us within 10–14 business days that they have filed an action seeking a court order, we may restore the material.

Trademark complaints

To report trademark misuse — a workspace name, brand kit, custom domain, or public page that infringes your mark — email legal@tripistic.com with the subject "Trademark Complaint" and include:

1. The mark, registration number, and jurisdiction, or the basis of your unregistered rights.
2. The specific URL or workspace where the misuse appears.
3. An explanation of why the use is likely to cause confusion.
4. Your contact details and authority to act.

We evaluate trademark complaints on the facts. Purely descriptive or comparative references are generally permitted; impersonation and confusing use are not.

Repeat infringers

We maintain a repeat-infringer policy. Accounts that accumulate multiple validated infringement notices without successful counter-notices are subject to escalating action:

1. Written warning and removal of the material.
2. Restriction of publishing features — public booking pages, custom domains, media upload.
3. Suspension of the workspace.
4. Termination of the subscription under the Terms of Service.

Notices withdrawn by the complainant, or successfully countered, do not count toward this total.

AI-generated content

AI features generate itinerary drafts, descriptions, and summaries at your instruction. You are the author and publisher of anything you accept and publish, and you are responsible for ensuring it does not infringe third-party rights. Review AI output before publishing, and do not prompt AI features to reproduce protected text, imagery, or a competitor's proprietary content. See the Acceptable Use Policy.

Our own intellectual property

The Tripistic platform, software, interfaces, documentation, and brand are owned by Tripistic and its licensors. Permitted use is defined in the License Agreement. To report infringement of Tripistic's own rights, contact legal@tripistic.com.

Contact

legal@tripistic.com — copyright, trademark, and DMCA matters.