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Ideas for the next generation of travel operations.

Practical writing on direct booking, AI, automation, operations, and the economics of running a modern tour business.

AIJuly 14, 20264 min read

How AI actually changes the tour operator back office

Most "AI for travel" pitches are a chat box bolted onto a booking form. That is not where the value is. The value is in the back office, where a small team spends most of its week on work…

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GrowthJuly 10, 2026

The direct-booking playbook for modern travel brands

Marketplace commission of 20–30% is the single largest controllable cost for most tour operators. On $400,000 of annual OTA revenue, that is $80,000–120,000 — more than a full time salary,…

3 min read

AutomationJuly 7, 2026

Seven automation workflows that pay for themselves in a month

Automation in travel operations is not about replacing people. It is about removing the twenty small tasks a day that stop your team from doing anything else. Here are the seven with the…

3 min read

Travel TechnologyJuly 3, 2026

The 2026 travel technology stack, honestly assessed

Ask ten tour operators what software they run and you will get ten different answers, but the shape is remarkably consistent: a booking engine, a spreadsheet, a payment processor, a…

3 min read

MarketingJune 28, 2026

Which marketing channels actually work for tour operators

Every operator gets the same advice: post more on Instagram, run some ads, get reviews. Some of that is right. Here is what the numbers usually look like once you separate what feels…

3 min read

OperationsJune 22, 2026

The peak season operations checklist

Peak season does not break operations. It reveals what was already broken at lower volume. Here is the six week checklist that prevents the predictable failures. Six weeks out: capacity and…

4 min read

Product UpdatesJune 18, 2026

Tripistic v2.0.0 — the enterprise foundation release

Tripistic v2.0.0 is the release where the platform stops being a tool one operator uses and becomes infrastructure an agency, DMC, or reseller can build a business on. Here is what shipped…

3 min read

Case StudiesJune 12, 2026

Case study — how a DMC cut coordination time by consolidating operations

About this case study. This is a composite drawn from patterns we see repeatedly across destination management companies, not a single named customer. The numbers are representative of the…

4 min read

Industry NewsJune 5, 2026

What is actually changing in tour and activity operations

The tours and activities sector has been described as "the last unstructured category in travel" for about a decade. That is finally changing, and not for the reasons most commentary…

3 min read

Operational ideas, once a month

Direct booking tactics, AI in practice, and operations playbooks. No spam, unsubscribe in one click.

Ideas for the next generation of travel operations.

How AI actually changes the tour operator back office

The direct-booking playbook for modern travel brands

Seven automation workflows that pay for themselves in a month

The 2026 travel technology stack, honestly assessed

Which marketing channels actually work for tour operators

The peak season operations checklist

Tripistic v2.0.0 — the enterprise foundation release

Case study — how a DMC cut coordination time by consolidating operations

What is actually changing in tour and activity operations

Operational ideas, once a month

Turn your travel business into an AI-native operation.