How do I connect Stripe and take payments?
Connect Stripe Connect, verify readiness, and choose the correct traveller-payment rail.
- stripe
- payments
- setup
Stripe Connect sends traveller funds to your connected Stripe account when charges and payouts are enabled. If you do not have Stripe or PayPal, the workspace can use Tripistic fallback checkout: first 50 settled fallback bookings are free, then the gateway fee is 2% per fallback booking.
Connect
- Go to Settings → Payments.
- Choose Connect Stripe and authorise the connection.
- Confirm the currency matches your workspace currency.
- Copy the webhook signing secret from Stripe into the field shown and verify that the dashboard reports charges and payouts as enabled.
If Stripe is not suitable for your business, use Connect PayPal from the same page. PayPal uses Partner Referrals seller onboarding; the checkout option stays unavailable until PayPal confirms that the merchant can receive payments.
Choose a payment mode
| Mode | Traveller pays | Best for |
|---|---|---|
| Full payment | The total at checkout | Day tours |
| Deposit | A fixed amount or percentage now, balance later | Multi-day, high value |
| Pay later | Nothing now; receives a payment link | Agency and corporate clients |
| Manual | Offline; staff records it | Cash, bank transfer, walk-in |
Set the expiry window
Unpaid bookings hold seats until this window elapses, then release them automatically.
- Day tours: 30–60 minutes.
- Multi-day trips: 24–72 hours, if travellers pay by transfer.
Too long and abandoned checkouts block your inventory. Too short and legitimate travellers lose their seats.
Test before going live
Do this in Stripe test mode first.
- Switch Stripe to test mode and use the test signing secret.
- Make a booking on your public page with a test card.
- Confirm the booking moves to
CONFIRMEDand the confirmation email arrives. - Test a declining card and confirm the retry flow works.
- Switch to live mode and replace the signing secret with the live one.
Step 5 is the most commonly missed. Test and live signing secrets are different — carrying the test secret into live mode means no booking will ever confirm.
Verify it is working
Settings → Payments shows the provider readiness state and payment history. A connected account with outstanding Stripe requirements is not ready for customer checkout.
Related
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